MARIANNE M. SMITH
wordsmith@writerattheranch.com
www.writerattheranch.com
615-517-6560
Creative, tenacious, published writer with professional skills and leadership abilities has strong desire to successfully promote your product, office, or organization.
PUBLICATIONS:
Log Home Living: July/August 2011
Horse and Rider Magazine: April 2006
John Lyons’ Perfect Horse Magazine: November/December 2009
Miniature Donkey Talk Magazine: May 2008
The Brayer: Several Editions
EDUCATION:
RELATED PROFESSIONAL EXPERIENCE:
Customer Relations Writer, Federal Express Corporation. (1984-1991)
Responded to customer complaints in writing on behalf of the corporation in an attempt to restore customer goodwill. Followed up with employees in the field to ensure that problem areas were addressed. Some senior management signature responsibility. Promoted from previous position at Federal Express as a Trace Agent for lost and late shipments.
Research Specialist, Psychiatry Department, UT Memphis
Recruited, interviewed, and ultimately diagnosed schizophrenic patients for a National Institute of Health (NIH) research study that looks at gene mapping in African-American Schizophrenics. Extensive training in psychotic illness symptoms, which included shadowing psychiatrists on their rounds in the MED Psychiatric ER. Patient testing involved a 1000-question structured interview, family interviews, administering a computer generated memory and spatial test, and drawing blood. Presented findings in writing to a team that included three psychiatrists. Seven university sites in the southeast were involved in this grant study.
Administrative Assistant, Boehringer Ingelheim Pharmaceuticals, Inc.
Supported Associate Regional Director by overseeing daily administrative tasks as well as long-range projects. Planned and executed a Regional Sales Meeting for 200 people in Destin, Florida. Responsible for maintaining electronic and paper personnel records of sales representatives, including critical payroll and benefits information. Daily interaction with Sales Representatives, District Managers, Regional Directors, and Home Office personnel. Heavy transcription and editing of monthly reports and field contact visits.
Administrative Assistant, Jackson, Shields, Yeiser & Cantrell Law Firm.
Reorganized entire filing system for partner Steve Shields.
Coach for Nonprofit Organizations for GivingMatters.com, a project of The Community Foundation of Middle Tennessee.
Encouraged and counseled nonprofit leaders on how to present their organizations in their best light for an exceptional online giving website: GivingMatters.com. Required patience, tact, diplomacy, and perseverance to convince nonprofits to complete a web-based profile that is time-intensive and high-tech. Team-driven and member of GivingMatters.com Steering Committee. Taught trainings on how to navigate the web site and how to market finished profile.
SPECIAL INTEREST AREAS:
All things equine, gardening, psychology and spiritual topics. Currently working on my first suspense novel.
